U Shaped Memory Foam Neck Pillows
We typically ship in 1-3 business days (Mon-Fri). And you will receive your order in 10-15 business days (Mon-Fri). Please know that we are doing the best we can to get orders out promptly.
Because we Privilege Free Delivery over Fast Delivery
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order after reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
All payments are encripted with SSL and protected by Stripe, Shop Pay and Paypal
Why does delivery take so long?
We offer a free shipping and our products are one of a kind and are significantly lower priced than other competitors in the industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.
I ordered two products, but have received only one... what's happening?
Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Don't worry, it is quite normal that you receive a product a few days before the other.
Do you ship Internationally?
Yes! We ship worldwide !
Is your website secure with my personal information?
Absolutely! The management of our online payments are encrypted with SSL security and 100% Secured by Stripe, Shop Pay & Paypal.
How do I order on your website?
Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Does Looney&Co® provide a quality guarantee for all the products being sold?
Absolutely! You have 30 days to return the item(s), If you do not like it/them or it's/they are damaged. Just contact us, and we'll get it addressed! You can always get a free exchange of your product or a full refound, simply by shipping it back to us, after sending you a return label.